Billing & plans · 5 min read
Upgrades, downgrades, and overage billing
Change plans, understand text/chat turns, and avoid surprise usage bills.
Upgrade or downgrade from the subscription page in your dashboard. Changes apply according to your Stripe billing cycle.
Voice overages bill at the per-minute CAD rate listed on pricing when included minutes are exhausted.
Pro and Enterprise plans include text and chat turn buckets with overage rates shown in the usage table on the pricing page.
Enterprise teams with custom minute needs should contact sales before heavy seasonal campaigns.