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Voice AI Sarah · 4 min read

Customize Sarah's greeting and persona

Match your brand voice while keeping conversion-focused intake questions.

Update the opening greeting in AI Settings to include your business name and one clear next step — book, quote, or speak with staff.

Persona notes should describe tone (warm, professional, concise) and any words Sarah must avoid.

FAQ entries override general knowledge — add authoritative answers for pricing, hours, service area, and cancellation policy.